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Not happy with your new website or social media designs?
No worries! Though this has never happened to date with our services, please contact us within 30 days of design completion and we'll work with you to make it right. Let's talk — we’re here to help!
What happens to the website and / or designs?
Remember, if you ask for a refund, you aren’t legally entitled to use the new website or any of the designs we have created for you.
If we've worked with you and you're still not satisfied, how do you get a refund?
We offer a money-back guarantee in case you’re not satisfied with your new website or social media designs.
To ask for a refund, please call us during the business hours listed below. We need to verify your information in person, so we’ll need to speak with you to process your refund.
New York: 9am-5pm ET 1-203-526-3897 (from USA or Canada)
There is one exception for our money-back guarantee:
After working with you to try to make it right... if you're still not satisfied, you'll need to request your refund within 30 days of design completion.